If a Traceroute shows a network issue affecting the network path from a source to a destination, it’s important to work on it.
Whether the problem is in your ISP’s network or somewhere else on the Internet, we always recommend reaching out to your ISP’s NOC (Network Operation Center) to help troubleshoot.
Check out our new article to find out how you can share a Traceroute with your ISP to help them speed up the resolution process: https://hubs.li/H0vP5ky0